Nnokbet Privacy Policy — Your Data, Our Responsibility

Nnokbet is an internationally licensed online betting and gaming platform. This Privacy Policy explains what personal data nnokbet (referred to as "we" or "the platform") collects from its users ("you"), how it is used, and how it is kept secure.

This policy applies in full to the nnokbet website, mobile app, and all related services. By using our platform, you agree to this Privacy Policy.

We comply with GDPR (General Data Protection Regulation) and international data protection standards. Keeping your data secure is our top priority.

Nnokbet collects two types of data — what you provide directly and what is automatically collected while you use the platform.

What you provide directly:

• Name, date of birth, and gender
• Email address and mobile number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment details (Mobile Pay/Nagad number, bank account — full card numbers are not stored)
• Records of communication with the support team

Automatically collected data:

We use your data only for the specific purposes outlined below. If we ever need to use it for anything beyond that, you will be informed in advance.

• Account management: Verifying registration, login, and ensuring account security.
• KYC Verification: Verifying age and identity, and preventing money laundering.
• Payment processing: Processing deposits and withdrawals securely.
• Service improvement: Usage analytics to improve your experience.
• Contact: Important updates, transaction confirmations, and support.
• Legal Liability: Providing required information to regulatory authorities.
• Fraud prevention: Detecting and preventing suspicious activity.

Nnokbet does not sell or rent your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment processors: Solely to process transactions with Mobile Pay, Nagad, Rocket, and banking partners.
• KYC Provider: With registered and trusted providers for identity verification.
• Legal Obligation: When required by a court order or a legitimate request from a regulatory authority.
• Fraud prevention: To relevant authorities to assist with criminal investigations.
• Business changes: In the event of an acquisition or merger of nnokbet, though you will be informed in advance.

Only the minimum necessary data is shared in each case. All partners are bound by strict confidentiality agreements.

We don't hold your data any longer than necessary. Below is the retention period for each type of data:

• Account information: For as long as the account is active, and 5 years after closure.
• Financial transaction records: Up to 7 years as required by law.
• KYC documents: 5 years after account closure.
• Support Contact: 2 years after the issue is resolved.
• Log files: 1 year for security purposes.
• Marketing Preferences: Deleted immediately upon opt-out.

Once the retention period ends, data is securely deleted or fully anonymized.

Nnokbet uses cookies to enhance your experience. We use three types of cookies:

• Essential Cookies: Essential for login, session management, and security. These cannot be disabled.
• Functional cookies: Remembers your language and layout preferences. Optional.
• Analytics cookies: Used to analyze usage patterns for platform improvement. Optional.

We do not use cross-site tracking cookies or third-party advertising cookies. Your browsing habits are never shared with other sites.

Nnokbet follows industry-leading security practices to keep your data safe:

• TLS 1.3 encryption is used for all data transfers.
• Passwords are hashed using the bcrypt algorithm — they are never stored or read in plain text.
• 24/7 security monitoring and automated threat detection.
• Regular security audits and penetration testing.
• Restricted staff access — only personnel who need it can view your data.
• Two-factor authentication (2FA) protection.

You have the following rights regarding your personal data:

To exercise any of these rights support@nnokbet.bizto email us. We'll respond within 30 days.

Nnokbet strictly does not collect or store data from anyone under 18. Our platform is intended for adults only.

If we discover that a minor has registered an account by mistake, that account will be closed immediately and all associated data will be deleted.

Nnokbet may update this Privacy Policy at any time. Before any significant changes, we will:

• We will post a clear notice on the website.
• We will notify you at your registered email address.
• We will notify you at least 7 days before any changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@nnokbet.biz
• Live Chat: Available 24/7 on website and app
• Response Time: Usually within 24 hours

To exercise your privacy rights, send us a request by email. We are obligated to respond within 30 days.